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Customer Support Pack

4 tested skills for small support teams, one download. 36 USD if bought one by one.

Arriving 11 Oct. Not for sale yet; the date is a target.

What will be in it

Bought one by one, the 4 skills cost $36. The pack is $29, so you save $7.

  • Support Macro and Escalation Writer (arriving 6 Oct), $9. Paste your policy and a few real customer messages. Get saved replies with the policy line quoted, an agent checklist and an escalation note for each case.
  • Refund and Exception Decision Helper (arriving 10 Oct), $9. Paste your policy and one case. You get the policy lines, an exact day count, the options with their cost, a suggestion, and a draft reply.
  • Help Article from Tickets (arriving 10 Oct), $9. Paste several tickets on one problem. You get a help article with each step labelled by who gave it, and a list of conflicts to settle.
  • Bug Report from Customer Message (arriving 11 Oct), $9. Paste one customer message about something not working. You get a bug report for engineering, the questions still to ask, and a short reply, with what the customer said kept apart from guesses.