What each app does and what it costs
Prices are copied as written on each app's own Shopify App Store listing, read on 4 October 2026. They change, and some depend on your plan or volume, so check the listing before you decide. Review counts are the number shown on the listing that day. Apps whose price we could not confirm that day are left out.
| App | What it does | Price as listed | Reviews | Source |
|---|---|---|---|---|
| Chargeflow | Recovery (automation) and alerts | Free to install. Automation: 25% of recovered chargebacks. Prevent: 1,000 free then $0.20/order. Alerts: pay per prevented chargeback. | 420 | apps.shopify.com/chargeflow read 4 Oct 2026 |
| Disputifier | Recovery and alerts | Free to install. CB Fighting: 20% of won back revenue. CB Alerts: from $17-$27.50/alert. 7 day risk-free trial. | 134 | apps.shopify.com/disputifier read 4 Oct 2026 |
| Chargeback: Auto Prevention | Alerts and auto-refund | Free to install. A $15-$29 fee applies per chargeback alert. | 130 | apps.shopify.com/chargeback-io read 4 Oct 2026 |
| Chargeblast | Alerts | Free to install. Pay per alert: $19 per Visa alert, $29 per Mastercard alert. No monthly fee. | 49 | apps.shopify.com/chargeblast read 4 Oct 2026 |
| ChargePay | AI-written dispute responses | $19.99 / month (Basic), $39.99 (Grow), $79.99 (Advanced), $99.99 (Plus), by Shopify plan; or yearly and save 17%. 30-day free trial. | 27 | apps.shopify.com/chargepay read 4 Oct 2026 |
| Disputely | Alerts | Free to install. Pay only when a dispute is prevented. $16-$25 / per blocked chargeback. | 26 | apps.shopify.com/disputely read 4 Oct 2026 |
| Chargeback Dispute Specialist | Recovery (AI rebuttals) | $4.99 / month + 15% on disputes you win (Auto); $14.99 + 13% (Pro); $29.99 + 10% (Expert); $499 / month flat, no revenue share (VIP). 14-day free trial. | 18 | apps.shopify.com/chargeback-specialist read 4 Oct 2026 |
Recovery means the app builds and submits your dispute and charges a share of what it wins or a monthly fee. Alerts means a bank or card network warns you before a dispute becomes a chargeback, so you can refund the order instead; the apps charge per alert or per prevented dispute. For the two services with a public pricing page, see also the do-it-yourself comparison.
What merchants say they value
We read 218 reviews of eight dispute and alert apps on the Shopify App Store (the newest and the lowest-rated of each), plus Trustpilot pages for two of them, on 4 October 2026. It is a sample, not the whole market, and many reviews are from invited reviewers. Of 195 reviews with four or five stars, counted by keyword and so only roughly:
- about 112 mention support or the team;
- about 36 mention alerts or preventing a dispute;
- about 9 mention winning disputes.
Time saved and a lower chargeback rate also come up. The ratings on the listings are high: 4.4 to 4.6 for the larger apps, with 88 to 91 percent of ratings at five stars on most of them.
What they complain about
Across 21 one and two star Shopify reviews in the same sample (hand-counted, so a review can sit in more than one group):
- 9 are about extra or unexpected charges, such as a fee per dispute or per alert that differs from the pricing page;
- 8 are about disputes lost, or alerts that did not stop chargebacks;
- 9 are about slow, scripted or unresponsive support.
That is a small number of reviews out of hundreds. We name no reviewer and make no claim about any app's win rate: we have no such data. If you try one, read the current pricing page and the billing terms first, and ask what is charged and when.
When a service makes sense, and when doing it yourself does
- You mainly need alerts so you can refund before a dispute opens. Our kit does not do that.
- You want the work done for you, or you have dozens of disputes a month.
- Your chargeback rate is a concern for Shopify or your payment processor. A response kit answers a dispute; it does not fix an account.
- You handle a few disputes a month and can gather the evidence.
- You want to choose which disputes to fight.
- Your orders are large enough that a percentage of what you win costs more than your time.
- You would rather not connect an app to your store.
The volume where doing it yourself stops making sense is our rough guess. No review states a break-even number. Some stores use both: an alerts app, and their own responses.
Our options
- Free: pick your reason for the evidence list and a template, and the evidence picker, which runs in your browser.
- $5, once: the response kit: six fill-in letters for Word or Google Docs, evidence checklists, worked examples and notes for PayPal, Stripe and Klarna.
Stuck? Email your filled-in letter to kaiventura.founder@gmail.com before you submit (remove card numbers and anything you don't want to share). We'll tell you what's missing for your reason, usually within one working day. Free. Not legal advice.
One price, $5. No percentage of what you win, no subscription, no surprise charges.
We make the kit, so weigh our view accordingly. It cannot promise a win and is not legal advice. Pro Skill Packs is not affiliated with, endorsed by or sponsored by Shopify Inc. or any app named on this page.